This Cookie Policy is maintained by UniteGive to explain how we and our service providers use cookies and similar technologies (collectively, "cookies") when you visit unitegive.com, use our mobile-optimized site, or interact with our emails (collectively, the "Services"). It supplements our Privacy Policy, which describes how we handle personal information more broadly.
By continuing to use the Services, or by accepting cookies through our consent banner where applicable, you agree to the use of cookies as described in this policy. You can change your preferences at any time using the controls described below.
What cookies are
Cookies are small text files placed on your device when you visit a website. They are widely used to make sites work, to make them work more efficiently, and to provide reporting information. We also use related technologies — such as web beacons, pixels, local storage, and software development kits — that perform similar functions. In this policy, we refer to all of these as "cookies."
Cookies can be:
- First-party — set by UniteGive directly when you visit our Services.
- Third-party — set by a third party (such as a payment processor or analytics provider) whose features are embedded in our Services.
- Session — temporary cookies that are erased when you close your browser.
- Persistent — cookies that remain on your device until they expire or you delete them.
Categories of cookies we use
We group the cookies on UniteGive into the following categories. Strictly necessary cookies are always on; you can manage the others through the cookie banner or your browser settings.
1. Strictly necessary cookies
These cookies are required for the Services to function and cannot be turned off. They are typically set in response to actions you take, such as signing in, filling in a form, or making a donation. Without these cookies, parts of the Services such as authentication, checkout, and fraud prevention will not work.
- Session authentication and login state
- Security tokens and CSRF protection
- Load balancing and routing
- Cookie consent preferences
- Payment processing and fraud detection
2. Functional cookies
These cookies allow us to remember choices you make and provide enhanced features. They may be set by us or by third parties whose services we use.
- Language, currency, and region preferences
- Recently viewed campaigns
- Dark or light mode preference
3. Analytics and performance cookies
These cookies help us understand how visitors interact with the Services by collecting and reporting information anonymously or in aggregate. We use them to measure performance, diagnose errors, and improve the donor and organizer experience.
- Page views, sessions, and bounce rates
- Conversion funnels (e.g., campaign view → donation)
- Error and crash reporting
4. Advertising and social cookies
We may use a limited set of advertising and social media cookies to measure the effectiveness of campaigns we run to bring new donors and organizers to UniteGive, and to let you share campaigns on third-party platforms. These cookies may be used by those third parties to build a profile of your interests and show you relevant ads on other sites.
- Conversion tracking from referral links and ads
- Social sharing buttons (Facebook, X, WhatsApp, Email)
Third-party services we use
Some cookies are set by trusted third-party providers that power core parts of the Services. These providers maintain their own privacy and cookie policies, which we encourage you to review.
- PCI-compliant payments partner — payment processing, fraud prevention, and required tax / compliance checks during checkout.
- Supabase — authentication, session management, and core platform infrastructure.
- Google — optional Google sign-in for account creation and login.
- Email and deliverability providers — open and click tracking pixels in transactional emails (receipts, password resets, campaign updates) so we can diagnose deliverability issues.
How long cookies stay on your device
Session cookies are deleted automatically when you close your browser. Persistent cookies stay on your device until they expire (typically between 30 days and 24 months, depending on the cookie) or until you delete them. Strictly necessary security tokens generally expire within hours; preference cookies last longer so we don't reset your choices on every visit.
Your choices
You have several ways to control cookies on UniteGive:
- Cookie banner. When you first visit UniteGive from a region that requires consent, you can accept, reject, or customize non-essential cookies.
- Browser settings. Most browsers let you view, manage, and delete cookies, and block them by default. Check your browser's help documentation for details.
- Do Not Track and Global Privacy Control. Some browsers send a "Do Not Track" signal or Global Privacy Control header. Where required by law, we treat the Global Privacy Control signal as an opt-out of sale/sharing of personal information.
- Device-level controls. Mobile operating systems offer device-level advertising identifiers that you can reset or disable in your settings.
If you reject or delete cookies, parts of the Services — such as staying signed in, donor receipts, and saved preferences — may not work as intended.
Cookies in emails
Transactional and notification emails we send (including donation receipts, password resets, campaign updates, and contact replies) may contain small pixels that tell us whether the email was opened and which links were clicked. We use this information only to diagnose deliverability problems and improve email reliability. You can usually disable image loading in your email client to prevent these pixels from loading.
Children
UniteGive is not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly use cookies to collect personal information from them. See our Privacy Policy for more.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes to our Services, to the cookies we use, or for legal and operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you through the Services or by email.
Contact us
If you have questions about this Cookie Policy or how UniteGive uses cookies, please contact us at admin@unitegive.com or via our contact form.